In some rare circumstance, customer may encounter website browsing issue (e.g. cannot download particular component (e.g. html/images/flash/etc) during browsing, and cause the web page blank (etc)

Customer may try to –
1. Disable image loading
2. Disable JavaScript
3. Disable Flash

And then re-visit the website.

If it can show the website skeleton, then customer may enable each component one by one to diagnose the problem.

To enable/disable image loading in Internet Explorer 11
Inside IE11, Tools -> Internet Options -> Advanced
IE11_Disable_Image

To enable/disable JavaScript in Internet Explorer 11
Inside IE11, Tools -> Internet Options -> Security -> Custom Level -> Enable/Disable Active Scripting
IE11_Disable_JavaScript

To enable/disable Adobe Flash player in Internet Explorer 11
Inside IE11, Tools -> Manage Add-ons -> Select the Shockwave Flash Object and Enable/Disable.

IE11_Disable_Flash

Pin It on Pinterest

Share This