TeamViewer is a Remote Control software, compatible to most operating system, e.g. Microsoft Windows
If necessary, we can use TeamViewer to remote support user email setting.
However, user must –
- authorize us to remote-control, and
- provide us TeamViewer login information
If you are the first time to use it, you can download the application first –
Official website: https://www.teamviewer.com
Official website download link: https://www.teamviewer.com/en/download/windows/
Download, and execute the file
Choose “Run only (one time use)” , and choose “Company” or “Personal”
Then, it shall show the following information. User need to provide us “Your Id” and “Password”
When we connect to your desktop successfully, your screen display will be shared with us. We can now setup the email client program together.
(This TeamViewer remote support is limited to office hour only)
For Mac computer, you MUST enable “Screen Recording” , and “Keyboard, Mouse” control inside Accessibility.
After support, for your own security, you may
- Change TeamViewer password to another random password, and
- un-check “Start TeamViewer with Windows”
